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News & Press

If pressed, can you trust their advice?

26th May 2005, The scotsman


EVER wonder what it must be like to be in the middle of a media scrum. You know the sort of scene where Neil and Christine Hamilton have the entire press pack outside their door. A battery of photographers. Even for the likes of the Hamiltons who, it is fair to say, have courted the publicity, the spectacle must be daunting. For those who are new to the experience it must be terrifying.


But fear not because Ofcom, the broadcast regulator, and their print cousins at the Press Complaints Commission (PCC) have now offered guidance for those at the centre of media attention.
The difficulty for Ofcom is that they are a post-transmission regulator.

Accordingly, they are powerless to intervene in respect of anything that occurs pre-broadcast. So Ofcom's recommendation at a time when your world will be experiencing a certain degree of falling apart as TV reporters trample over your hydrangeas, is to contact the PCC. The PPC have agreed to forward any concerns to the relevant broadcasters, who will consider whether it is appropriate to take action.


Probably not the advice that you were looking for. I have made no secret of my views of the PCC when it comes to punishing their own. A quick glance at the number of adjudications on their website that actually find in favour of the complainant is probably a good litmus test.
Their advice when facing a media scrum is to take practical steps. These include getting the name of the journalist and the newspaper or news agency for which they work. "Tell them politely that you do not wish to speak to them and that they should not contact you again." I am sure that would work.


All the more so when the paper may want a photograph to accompany the story. By taking those tentative steps outside and allowing them to capture your picture, no doubt looking shifty and anxious, the story has now moved closer to the front of the paper.


Other measures include reciting the Code of Practice to the press pack and reminding them of their obligations not to harass you. Where is that spare copy of the code when you need it most? Pinning a short note to your door, altering the answer machine message or asking a friend or neighbour to deal with the situation for you are other options. Perhaps we should all move next door to Max Clifford. But then again every silver lining has a cloud.


The only saving grace is that if you phone the PCC hotline they will get in touch with the editor concerned and deal with your complaint urgently, aiming to stop any harassment that is occurring as soon as possible
Other measures include reciting the Code of Practice to the press pack and reminding them of their obligations not to harass you. Where is that spare copy of the code when you need it most? Pinning a short note to your door, altering the answer machine message or asking a friend or neighbour to deal with the situation for you are other options. Perhaps we should all move next door to Max Clifford. But then again every silver lining has a cloud.


The only saving grace is that if you phone the PCC hotline they will get in touch with the editor concerned and deal with your complaint urgently, aiming to stop any harassment that is occurring as soon as possible.
But that is only the harassment element. It won't stop the story being published. Whereupon other papers and TV crews will arrive to follow up the story.


Perhaps the best advice the PCC could give would be to contact someone who actually had your interest at heart rather than those whom they really represent.